Privacy Policy

The Neighborhood Electrician we respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, fill out forms, request services, or communicate with us through calls or SMS text messaging.

This policy applies to all visitors and users of our website and services.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Service address (if provided)

  • Appointment or project details

  • Any other information you voluntarily provide when contacting us

Automatically Collected Information:

We may automatically collect information about your device and interaction with the website, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of access

This information is used for analytics and system maintenance.

How We Use Your Information

We use your personal information for the following purposes:

  • To schedule and confirm service appointments

  • To respond to inquiries and service requests

  • To communicate via SMS and email regarding your appointment status or service inquiry

  • To improve our services, customer experience, and website performance

  • To provide customer support

We do not sell, rent, or lease your personal information to third parties for their promotional purposes.

SMS/Text Messaging Communications

If you provide your mobile phone number and consent through our website forms, you agree to receive text messages from The Neighborhood Electrician related to:

  • Appointment confirmations

  • Scheduling and rescheduling notifications

  • Service updates

  • Arrival notifications

  • Follow-up communications

Message frequency varies depending on your interactions with our services.

Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at the phone number or email above.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Information Sharing & Third Parties

We do not share your personal information with third parties for marketing purposes.

We may share personal information with:

  • Service providers that assist us in operating our business

  • Messaging service providers to deliver SMS communications

  • CRM and scheduling platforms

  • Payment processors

No mobile phone information or SMS opt-in/consent data will be shared with third parties or affiliates for marketing or promotional purposes.
All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except necessary messaging providers.

Data Security

We implement reasonable technical and organizational safeguards to help protect your information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet is completely secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

To make a request, contact us at the email address above.

Changes to This Privacy Policy

We may update this policy at any time. We will post the revised version with an updated effective date.

Contact Information

If you have questions about this Privacy Policy, please contact:

The Neighborhood Electrician
Phone: (586) 489-1504
Email: [Insert Business Email]
Address: 53617 Oak Grove, Shelby Township, MI 48315

© 2026 The Neighborhood Electrician. All Rights Reserved.